Global Outsourcing Solutions
Scale beyond borders with a team you can trust. Staffwell helps growing companies build high‑performing nearshore and offshore teams without headaches—so you can reduce costs, extend coverage, and move faster.
Active Contracts
Brought through acquisition
Formerly My Virtual Assistant®
Same team. Bigger reach. Staffwell has acquired My Virtual Assistant—existing contracts remain, with expanded global outsourcing services.
Scale Beyond Borders
Why Global Outsourcing with Staffwell
Real savings, not trade‑offs.
Lower operating costs while keeping quality high.
Access to specialized talent.
Tap into candidate pools across LATAM, EMEA, and APAC.
24/7 coverage.
Staggered time zones keep work moving after hours.
Elastic capacity.
Scale up or down without long local hiring cycles.
Hands‑on support.
We recruit, onboard, and support your team end‑to‑end.
Ideal for founders and ops leaders who need dependable output without ballooning payroll.
What We Can Outsource
Customer & Admin
- Reception / Intake (law, healthcare, professional services)
- Customer support (chat, email, phone)
- Scheduling & calendar / inbox management
- Data entry, CRM hygiene, lead qualification
Back Office & Finance
- AP/AR, invoicing, reconciliation, payroll support
- Bookkeeping, expense audits, vendor management
Sales & Marketing Ops
- SDR/BDR assistance (research, list building, outreach support)
- Content updating, basic design, website upkeep
- Email marketing ops, CRM workflows
Technical & Product Support
- QA testing, ticket triage, help desk
- Tier‑1/Tier‑2 product support and documentation
Looking for something niche? Ask us
Engagement Models
Pricing is transparent and tailored per role, location, and coverage window. Request a quote for hourly or monthly options.
Global Outsourcing
Regions We Hire In
Nearshore (Americas)
Mexico, Colombia, Brazil, Argentina, Honduras, Nicaragua
EMEA
Morocco, Egypt, Eastern Europe
APAC
Philippines, Malaysia, Vietnam
We align region, time zone, language, and budget to your requirements.
5 Step Process
Our Intake Process
01
Discovery & Scope
Clarify roles, KPIs, tooling, and coverage windows.
02
Sourcing & Screening
Multi‑step vetting: CV screen → skills test → video interview → reference check.
03
Shortlist & Selection
You meet finalists. We align expectations on deliverables and hours.
04
Onboarding & Playbooks
Device/security setup, SOPs, SLAs, and performance dashboards.
05
Management & QA
Weekly check‑ins, time tracking, and continuous improvement.
Time to launch: as fast as 1–3 weeks for common roles.
FAQ
What’s the difference between outsourcing and a VA?
A VA is usually a single contributor. Our outsourcing solutions can scale from one contributor to a managed team with SLAs and QA.
Can I mix domestic and global talent?
Yes. Many clients run a hybrid model—domestic leads with nearshore/offshore support.
How fast can we start?
Common roles: 1–3 weeks from kickoff. Specialized roles may take longer.
How do you ensure quality?
Structured screening, role‑specific tests, shadow weeks, and ongoing QA with clear KPIs.
What about time zones and accent clarity?
We source to your market. For phone‑heavy roles, we prioritize accent‑neutral candidates in overlapping time zones.
What does pricing look like?
Simple hourly or monthly rates based on role and region. Request a quote for an apples‑to‑apples comparison.
